SADV worst provider ever

If there was a possibility of giving no star at all I would. I have "NEVER" seen or heard of such a useless ISP. There's absolutely nothing right that is provided by it, from installation, they took a whole month to install after I gave them sh_ _. No communication and when you communicate with them, you will be lucky if they ever respond. Now I've had it with them, contacted them as early as 8 in the morning to cancel my line as I no longer need their services, they responded to my whatsapp message after 14:00 they then told me they will transfer me to the relevant department, it's 17:40 and I have heard anything from them. I even sent them an email, they didn't bother to reply. Spoke to the agent that helped me with registration and he told me he no longer works for SADV, reason being they were never paid for 2 months. This provider not only abuse us as customers but they abuse their employees too. Looking at their rating... they deserve less than 1 star