SADV -South African Digital Villages - Bad Service !!!!

Bad Service!!!!!

I app**** online for a home internet connection from SADV two months ago. They sent their technician who told me that there was no fibre connection at my apartment and i have to speak to my neighbor and ask for her permission to extract the fibre from her apartment, and thereafter call them back to make another appointment for the technician to come back. I spoke to my neighbor and she agreed, i then called back sadv a couple of times to make an appointment and was told to call Thami who was never available to take my calls.

After calling SADV a several times, A guy called Kelvin said he was going to sort out the matter as soon as possible. but Kelvin sorted out nothing... At the end of the month i received a bill from SADV charging me for the fibre connection. I then called them and explained to them that i still do not have the internet, and the lady assured me that the debit order will not go through. WELL THE DEBIT ORDER WENT THROUGH.

I have been calling their ever busy line and i am unable to get help.

Are they for real or are they a ****?????