SADV - South African delayed village

Item: SADV
Rating: 1
Author: Tereshan R

Worst experience with signing up for fiber. App**** online and it's been more than a week since iv had and feedback with regards to my account and courier of my router. Called everyday to see progress and after 20mins of waiting for my call to be answered, the operator says that he has no idea why its taking so long and it normally takes a few minutes to create my account within 24hours of application. sadv is absolutely usless. I would not use them if they were not the only ones available at my residence. SHOULD CHANGE THE NAME TO "SOUTH AFFICAN DELINQUENT VILLAGE".

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Replies (1)

SADV's replyOfficial

01 Feb 2021, 10:02

Good day, Mr. Tereshan Reddy Thanks for reaching out to us about this. Please accept our sincere apologies for the inconvenience you may have experienced, we really appreciate your patience and understanding. The general lead time for installation/activation is 7-14 working days, upon receiving your order, subject to the network status/live date of the estate/suburb. We received your order on the 25-01-2021.

We extend our unconditional apology for the inconvenience caused. Please feel free to contact us at *** , we will be happy to assist you with any of your queries. Kind Regard

SADV's reply01 Feb 2021, 10:02

Official