MT
Mmalesiba T

1 reviews | Active since Sept 2020

14 Apr 2021, 16:21

SADV service is terrible

This service provider sucks, I wish I could get them a negative rating

1. As it stands I am still without a router, and 2. I was told that the upfront fee of R2412 was so that I could pay a reduced fee of 1225 instead of 1275 an impressive 50 reduction - ridiculous! This upfront is NOWHERE in the contract. What's worse is that they are the only supplier of fibre in my area.

I feel that they have poorly managed my subscription and have not conducted their jobs with minimum due care. I feel trapped because I can't change to anything better.

0
Replies (2)
MT
Mmalesiba T's update14 Apr 2021, 16:55
Reviewer Update
So an SADV agent who was very clueless about the website tried to call and explain. I figured out that the issue of the upfront fee was in fact my own doing. I want to retract comments made regarding the upfront fee, however the rest of the comments stand.
MT
Mmalesiba T's update16 Apr 2021, 12:52
Reviewer Update
When did you reach out to me?
And now I have no internet.
I have been waiting on a call for the past 15min.

You perform your work with ZERO due care.