SSM
Sabie Sam Matsobane-Ngwenya
1 reviews | Active since Jun 2020
02 Jun 2020, 09:11
SADV ****!
I signed up for Fibre in April. End of April a pro data of R29 was debited from my account. End of May they are supposed to debit the R599 for my subscription, then they send me an invoice of R2300. When I enquired about this ridiculous amount they tell me it's because of the R1700 activation fee that I need to pay!!! No one told me of this Activation fee. They tell me I can even pay it over two months. The nerve! Now I'm being taken from pillar to post. They must just come and take their unit. I don't deal with ********
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SADV's replyOfficial
22 Jul 2020, 01:09Hi, Sabie
My sincerest apologies for the inconvenience caused but I'm glad to see that our teams were able to resolve this.
I hope that you have been enjoying your fibre-fast internet.
My sincerest apologies for the inconvenience caused but I'm glad to see that our teams were able to resolve this.
I hope that you have been enjoying your fibre-fast internet.
Best regards,
SADV's reply22 Jul 2020, 01:09
Official
Hi, Sabie
My sincerest apologies for the inconvenience caused but I'm glad to see that our teams were able to resolve this.
I hope that you have been enjoying your fibre-fast internet.
My sincerest apologies for the inconvenience caused but I'm glad to see that our teams were able to resolve this.
I hope that you have been enjoying your fibre-fast internet.
Best regards,