BS
Brandon S

1 reviews | Active since May 2015

09 Jul 2019, 07:36

SADV poor service

A Digital Villages poor service seems to be the norm when dealing with you. In over 4 weeks you have let me down with no interest at all. Are you now the Telkom of the Fiber industry were your service to put it plainly SUX! Before I moved into my new home I app**** 3 to 4 weeks before moving in to make sure the infrastructure was in my house. It took you another 2 weeks when I had already moved in to get it sorted out. #shameonyou now yet again I have been down for the 6th day. No matter what I say or do YOU don't seem to give a ****! Sounds all to fami**** #telkom I'm posting this to let other people know to look at you as a last resort. The end of all ends the grudge provider you have no other choice to use will be known as SADV take heed of the once all powerful telkom is but a reflection of their selves. With the service and attitude you have be careful you dont end up being a reflection of your self.

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Replies (1)
SADV
SADV's reply09 Jul 2019, 11:41
Official
Good day Brandon, we escalated this to our internal support team and our subcontractor and they have confirmed that a team will assist you today, to get you up and running. We are terribly sorry that this has taken 6 days to rectify and we are taking this matter up with the relevant people involved. Please let us know if there is anything else we can do to assist you.

Best regards,