TK
Tsholanang K

1 reviews | Active since Jan 2020

07 Dec 2020, 14:16

SADV - NO INTERNET ACCESS SINCE NOVEMBER

I joined SADV last month in November 2020 till today 07 December 2020 my account is not activated I don't have internet access. I called multiple of times and sent email but nothing is happening.I paid for November and December.

When I call they say my account is suspended but they don't have a reason why is it suspended cause it's up to date. My email reference number is *** and my call reference number is *** no one is getting back to me with updates regards my concern.

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Replies (1)
SADV
SADV's reply07 Dec 2020, 16:59
Official
  Good day,  Tsholanang

Thanks for reaching out to us about this. 

Please accept our sincere apologies for the inconvenience you may have experienced, Kindly be advised that your service has been reactivated and your account has been credited.

Please feel free to contact us at ***, we will be happy to assist you with any of your queries. 

Kind Regard  
 SADV Tea