BD
Bianca D

1 reviews | Active since Nov 2018

29 Nov 2018, 09:20

SADV no installation after 16 days

App**** for fibre at my unit at the William. was advised after 16 days that Nepic gave them the incorrect contact details but that is not their problem. the lady a spoke to said its not SADV problem and they can only do the installation on Monday - This is not that was stipulated on the contract and time period is way over installation date - Bianca delport - ***083 - ********** - as promised should this istalation not take place by close of business tomorrow - cancellation and lots of drama on social media - get this sorted now - 32957 - support ticket

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Replies (2)
BD
Bianca D's update25 Jan 2019, 10:01
Reviewer Update
I had to re apply with SADV in 12 Dec !!!! still no internet - call logged 43332 - do i have to call the cops to get this sorted as i pretty much called and emailed the whole SADV!!
SADV
SADV's reply26 Feb 2019, 13:52
Official
Hi Bianca, just a courtesy message, as we know this issue has since been resolved. We cannot apologize enough for the service received and we hope that your experience with our company was nothing but positive after the above-mentioned issue was resolved.