1 reviews | Active since Feb 2019
SADV is the worst Fiber provider in South Africa
Don't waste your money using this company for Fibre to the home. They are disgustingly unprofessional and I have had it!! When your internet goes down with this company it doesn't go down for an hour or 2. It goes down for DAYS!!! And the worst thing is they give you NO feedback and NEVER update the ticket. You literally sit in the dark wondering if they are ever going to resolve the issue. They send out a generic "we are aware..." and then you never hear from them again, no matter how many messages you send! I am now going 4 days without internet with zero idea of what is happening and this is the 2nd time I've been out for longer than 3 days and I only signed up with them in November 2018.
And finally. Yes there is more! I signed for a 50 MBPS upload and 50 MBPS download speed. I NEVER EVER get close to that number. The best I get is 35 MBPS. But when I send through a request to support asking them to see why I am not getting anywhere near the 50 I am paying for I get a message that says...and I quote..."Everything is running perfectly on our end!" If everything was running perfectly I would be getting 50 MBPS but guess what happens when I reply saying exactly that? NOTHING!!!!!!I get total silence because they are so arrogant they are right and I am wrong! SADV you suck! And I am out the first chance I get
