LJvR
Lana Janse van Rensburg

1 reviews | Active since Aug 2022

31 Aug 2022, 05:00

SADV is a ****!!!

After many tickets receiving no reply and interrupted services with no help from support I decided to cancel and move to another ISP. I have numerous times asked that the cancellation policy to be explained by SADV. I never get replies and the consultants are never able to explain when I phone.

Then sudden service interruptions with no assistance with report had me in frustration that lead me to send through a cancellation request. After seeing that I am now being charged a huge sum of money, which no one explained. I didn't sign any contracts or accept any terms and conditions elsewhere either, I proceeded to withdraw the cancellation request, which, the consultants never actioned.

Now I am sitting without internet and a R3000 invoice with no details as to what it entails as vuma doesn't charge cancellation and SADV is on month to month.

SADV is a ****. DO NOT FALL FOR THEM

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