SADV Internet NO Service

Item: SADV
Rating: 1
Author: Angela G

My internet was working fine till this morning @ 3:00, I came home this evening and had the same problem. Been on the line with SADV tech for 40 min and the problem is still not sorted out Tell me this needs to be escalated ? Change ip addresses on my route and did not change anything, then he wanted to change my name of my route ? What a joke But I must pay for this service Phuti Matlou

Helpful (0)

Replies (3)

SADV's replyOfficial

27 Aug 2021, 10:38

Good day Angela, Thank you for taking my call earlier,
Please note your services has been restored, I have also requested a TP link router to be dispatched

Thank you
^Tumi

SADV's reply27 Aug 2021, 10:38

Official

Good day Angela, Thank you for taking my call earlier,
Please note your services has been restored, I have also requested a TP link router to be dispatched

Thank you
^Tumi

Angela G's updateReviewer Update

27 Aug 2021, 18:09

You guys closed the case and my fibre is not working and I must pay
That doesn’t help that I have to wait for a route but must pay for a service I am not getting

Angela G's update27 Aug 2021, 18:09

Reviewer Update

You guys closed the case and my fibre is not working and I must pay
That doesn’t help that I have to wait for a route but must pay for a service I am not getting

SADV's replyOfficial

30 Aug 2021, 11:28

Good day Angela

Thank you for taking my call earlier
We are glad that your services has been restored

Thank you
^Tumi

SADV's reply30 Aug 2021, 11:28

Official

Good day Angela

Thank you for taking my call earlier
We are glad that your services has been restored

Thank you
^Tumi