MM
Makhuza M

1 reviews | Active since Oct 2015

03 Sept 2021, 09:43

SADV has USELESS CUSTOMER SERVICE!!!!!

SADV has without a doubt the WORST customer service I have ever experienced. I have been without wifi service for almost 2 days. I was on hold yesterday for 2 hrs until they hung up on me. No response to emails and they NEVER pick up their phone. Their service is boarder line ********. I still do not have my wifi working and I work from home so have thus been unable to work properly and have spend ALOT of money on data.

Do NOT join this company, their service is ********** and their communication is even worse. If I do not hear from them very soon I am cancelling my subscription with imeddiate effect and if there are any issues with that I am very happy to go the legal route with them. They have NO RESPECT for their customers at all!!!!!!!

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Replies (1)
SADV
SADV's reply04 Sept 2021, 18:51
Official
Good day Mr. Matchaba,

Hope this mail finds you well.

Thank you for your time earlier, as per our telephone conversation your service is up and running. We really apologies for the inconvenience. 

Regards
Matumelo

Best regards,