TS
TEBATSO S

1 reviews | Active since Jul 2021

03 Aug 2021, 11:13

SADV fails to bill their customers CORRECTLY!

SADV has yet again ****** my money, how is it possible that they agree to bill me INV-*** - R1 298,35 and come back and want to bill me INV-*** - R1 848,05 in total R3 146,40 that went off from my account this morning . All this just for cancelling an account? I agreed to pay them what is due to them and still they ***** me over. I want my money back in full! clearly we have people who cannot bill customers correctly. My router has still not been collected imagine, I honestly dont know what is happening at SADV but the communication is little to non-existent.

0
Replies (2)
SADV
SADV's reply03 Aug 2021, 11:15
Official
Good day Tebatso

Thank you for the review, Please note we have escalated the matter to Accounts team for assistance
They will contact you shortly

Thank you
TS
TEBATSO S's update04 Aug 2021, 08:57
Reviewer Update
Your accounts people have still not contacted me.