LK
Lyndall K
1 reviews | Active since Jul 2019
11 Jul 2019, 20:21
Sadv dissapoints
Got my Fibre installed on the 26th of June and on the 28th of June it was disconnected. We have logged numerous calls but nobody seems to be interested in helping resolve this issue. I have two neighbour's in my street that has the same problem. We are really at our wits end now. It's the thirteenth day of no Fibre connection. We pay for a service that we can't use. Very disappointed in sadv
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SADV's replyOfficial
25 Jul 2019, 15:37Hi Lyndall, we cannot apologize enough for the delay you had. We did escalate this to our team on the day of your complaint and they informed us that your services are back up and running and have been since the 16th. Please let us know if there is anything else we can assist with.
Best regards,
SADV's reply25 Jul 2019, 15:37
Official
Hi Lyndall, we cannot apologize enough for the delay you had. We did escalate this to our team on the day of your complaint and they informed us that your services are back up and running and have been since the 16th. Please let us know if there is anything else we can assist with.
Best regards,