SADV Delayed Installation
I have signed up for internet service from SADV beginning of Jan and to date I do not have any.
The team arrived to install a small black box that still requires to be connected to a router. Its basically a useless piece of equipment and there's no indication from SADV consultants when Im likely to get connected. The team has not responded to any of my emails and Im convinced that the call centre is dysfunctional.
SADV should outsource they're internet and stick to infrastructure if they are not willing to step they're game up.
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SADV's replyOfficial
03 Feb 2021, 10:19 Good day Mr. Smiso Trevor Ndumiso Gcwensa Thanks for reaching out to us about this. Please accept our sincere apologies for the inconvenience you may have experienced we really appreciate your patience and understanding As per telephone conversation your service is up and running. Please feel free to contact us at *** , we will be happy to assist you with any of your queries. Regards, SADV Team
Best regards,
SADV's reply03 Feb 2021, 10:19
Official
Good day Mr. Smiso Trevor Ndumiso Gcwensa Thanks for reaching out to us about this. Please accept our sincere apologies for the inconvenience you may have experienced we really appreciate your patience and understanding As per telephone conversation your service is up and running. Please feel free to contact us at *** , we will be happy to assist you with any of your queries. Regards, SADV Team
Best regards,
's updateReviewer Update
03 Feb 2021, 10:56Thanks for resolving my matter.
's update03 Feb 2021, 10:56
Reviewer Update
Thanks for resolving my matter.