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martin P

1 reviews | Active since Mar 2021

21 Jun 2021, 12:31

SADV client

Been a client since November 2020.....worst service... uncapped service offering ......buffer 10 times a day, at least down twice a day.... Contacting the service desk, jump from caller 1 in the queue back to number 7....pathetic...

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Replies (2)
SADV
SADV's reply21 Jun 2021, 16:16
Official
Good day Mr Martin

Thank you fot taking my call earlier today, kindly accept our apology for the inconvenience this has caused

As per our telephonic conversation, please note our technical team is currently looking into your problem and will give you a call for updates

Thank you

Best regards,

SADV
SADV's reply22 Jun 2021, 09:51
Official
Good day sir

Thank you for taking our call, As per the agreement  a technician will come this afternoon and assist you

Thank you

Best regards,