SADV and Karen Call Center Suc****!!

I wish I could give a quarter of a star . I am on day three no connection. No cares you all the contact center a white women Karen very rude. They told me that they need to do paper work to replace cabling but they don’t have an eta...... I asked why should I wait is this not urgent. She gave a non Chalant there is no eta... I still sitting without connection two months ago I sat 15 days with no connection maybe they want to double it this month.