1 reviews | Active since Sept 2019
SADV and Bebroadband ****
I write this review with devastation and total frustration from SADV! I was supposed to be connected in February but I was not even after numerous requests for connection. I then got a call today that my connection is back on.... this was through bebroadband, i was then told that I will start to be billed pro rata as of today(17th April 2020) I requested that it should be not activated until the Pandemic situation normalizes as I have already relocated and I am stuck in a different province as to where I am being serviced. I contacted Bebroadband managing director and he told me that SADV does will not take this in consideration as they will demand a full payment or R1550 for cancellation. I further stipulated that i am not cancelling but requesting that they do not activate the service until the Pandemic normalizes because I was never connected from February and they only decide to activate it today and I must jump and pay.
This is totally unacceptable and I would like to get this matter resolved With fairness and equality. I was able to be patient for them from February till now I would really appreciate if they appreciate if they award me the same patience.
But for now I am having a bad service from SADV and Bebroadband And they are just taking advantage
