JM
Jacqueline M
1 reviews | Active since Sept 2019
23 Sept 2019, 09:02
SADV
I first wrote to you on the 12th of this month about the problem I have with SADV, for not coming the fix the non functioning power box they installed in out unit. I'm still waiting, they responded immediately after I contacted your site and promised to send a contractor but have sent one yet. So frustrated. This is the 3rd month of waiting. I cannot have fibre because SADV has no RESPECTfor their clients. The created a problem, now they cannot fix it.
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Replies (4)JM
Jacqueline M's updateReviewer Update
23 Sept 2019, 09:08Update of the previous post concerning SADV, the order is under Lebogang Mogudi
JM
Jacqueline M's update23 Sept 2019, 09:08
Reviewer Update
Update of the previous post concerning SADV, the order is under Lebogang Mogudi
SADV's replyOfficial
23 Sept 2019, 09:50Hi Jacqueline, apologies for the delay. We have escalated this to our Operations Manager for urgent attention.
SADV's reply23 Sept 2019, 09:50
Official
Hi Jacqueline, apologies for the delay. We have escalated this to our Operations Manager for urgent attention.
JM
Jacqueline M's updateReviewer Update
23 Sept 2019, 10:14By the standards of SADV, what's the meaning of urgent. I've been waiting for nearly 3 months
JM
Jacqueline M's update23 Sept 2019, 10:14
Reviewer Update
By the standards of SADV, what's the meaning of urgent. I've been waiting for nearly 3 months
SADV's replyOfficial
23 Sept 2019, 11:32Hi Jacqueline, we are waiting on your Body Corporate's approval to lift the paving in order to fix the fibre that was damaged by a contractor who was fixing the water pipes in your complex. That has caused the delay. Our Ops Manager will follow up again.
SADV's reply23 Sept 2019, 11:32
Official
Hi Jacqueline, we are waiting on your Body Corporate's approval to lift the paving in order to fix the fibre that was damaged by a contractor who was fixing the water pipes in your complex. That has caused the delay. Our Ops Manager will follow up again.