BS
Brandon S
1 reviews | Active since May 2015
12 Jul 2019, 11:42
SADV 9 Days and counting
It is now day 9, still no service, please think twice about using them, if you don't have a choice like me, my thoughts are with you, I think Telkom does a better job than them, WOW can you actually get any worse than Telkom, apparently YIP SADV are the winners at being useless.
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SADV's replyOfficial
15 Jul 2019, 09:43Good day Brandon, we truly apologise for the inconvenience caused by your downtime. Unfortunately, the team that went on site, did not exchange your equipment, as that needs to be done by one of our SADV technicians. Our team tried to contact you a few times last week, but your phone was going to voicemail. We have been informed, however, that a technician will be meeting your son on site today at 2pm, to swap out equipment and test your connection. Please let us know if you need any further assistance.
SADV's reply15 Jul 2019, 09:43
Official
Good day Brandon, we truly apologise for the inconvenience caused by your downtime. Unfortunately, the team that went on site, did not exchange your equipment, as that needs to be done by one of our SADV technicians. Our team tried to contact you a few times last week, but your phone was going to voicemail. We have been informed, however, that a technician will be meeting your son on site today at 2pm, to swap out equipment and test your connection. Please let us know if you need any further assistance.