PN
Preanka N
1 reviews | Active since Jan 2019
15 Jan 2019, 07:16
SADV
I have had the worst experience with SADV. I no longer make use of this service and continue to have deductions made from my account. When I do bring this to the attention of their accounts department, they deny that a debit order has been processed. I then proceed to provide them with proof from my bank. Whilst the debit order is processed on my new bank account, they continue to credit an old bank account of mine which is no longer in existence. When I inform them of this, I get no response. I have sent a complaint to 2 other divisions of the business, with no response. This has happened on more than one occasion.
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SADV's replyOfficial
26 Feb 2019, 14:06Hi Preanka, just a courtesy message, since we are hoping this issue has been resolved. We cannot apologize enough for the service received and we hope that your experience with our company was nothing but positive after the above-mentioned issue was resolved.
Best regards,
SADV's reply26 Feb 2019, 14:06
Official
Hi Preanka, just a courtesy message, since we are hoping this issue has been resolved. We cannot apologize enough for the service received and we hope that your experience with our company was nothing but positive after the above-mentioned issue was resolved.
Best regards,