SA Digital Villages poor services poor support worst customer experience

Worst experience ever with a service provider. No internet since 23 Feb and counting. Support non existent. Made several calls since the 23 Feb, spent long periods just on hold then long periods repeating the same information to the support agents. No progress on open tickets. Sent several emails on the same issue. No follow through to ensure resolution from support team. They keep blaming Vumatel. No technician from Vumatel or SADV has come to even assess the issue. I have been a customer of SADVs since 2016 but this experience has finally made me terminate my subscription. Terminated via the portal and earliest option to terminate is end March yet they still haven’t restored the services. What a deterioration. What a nightmare. Would have rated less than 1 if that existed.