SM
Sfiso M
1 reviews | Active since Jun 2019
17 Jan 2020, 19:36
SA Digital Villages Poor service in Sandton.
Logged a movement request last year December the 23rd. Fibre provider never made contact. Had to call them 4 times to get help. When the technician final came today, they installed the ONT box but did not activate it. The level of service from this provider is poor. Avoid by all means or you will get frustrated
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SADV's replyOfficial
20 Jan 2020, 09:06Good day Sfiso, we are truly sorry to hear that you have not had a good level of service from us. Please let us know if you have since been activated or if we need to escalate this to one of our Operations Managers. Will you also provide us with the name that the order is under (in a private reply), as we cannot a new order for you.
SADV's reply20 Jan 2020, 09:06
Official
Good day Sfiso, we are truly sorry to hear that you have not had a good level of service from us. Please let us know if you have since been activated or if we need to escalate this to one of our Operations Managers. Will you also provide us with the name that the order is under (in a private reply), as we cannot a new order for you.