SM
Sifiso M
1 reviews | Active since Apr 2020
24 May 2020, 20:27
SA Digital Villages has ********** Service !!!
I ordered 50 mbps fibre directly from SADV. The installation was done, however I've been waiting for over a month and a half for anyone to contact me regarding delivery of a router.
I'd be more accepting if I received a call and the delivery was scheduled in 2 weeks or similar. However, I've received no communication at all.
I've called the sales team and support staff numerous times per week for assistance - they subsequently put me on hold for 30-45min (and still no resolution) - except to say the obligatory "we'll follow up" - then NOTHING for days; until I call again.
I've exhausted all options, I even wrote to the CEO. And ofcause, no response.
They are **********!!!
Sifiso
Helpful (0)
Replies (1)0
Replies (1)SADV's replyOfficial
22 Jul 2020, 01:02Hi, Sifiso
My sincerest apologies for the inconvenience caused but I'm glad to see that our teams were able to resolve this.
I hope that you have been enjoying your fibre-fast internet.
My sincerest apologies for the inconvenience caused but I'm glad to see that our teams were able to resolve this.
I hope that you have been enjoying your fibre-fast internet.
SADV's reply22 Jul 2020, 01:02
Official
Hi, Sifiso
My sincerest apologies for the inconvenience caused but I'm glad to see that our teams were able to resolve this.
I hope that you have been enjoying your fibre-fast internet.
My sincerest apologies for the inconvenience caused but I'm glad to see that our teams were able to resolve this.
I hope that you have been enjoying your fibre-fast internet.
