SA digital villages

Absolutely terrible service. Fibre went down in the silverfields krugersdorp area on the 13th of December. Its is currently the 24th and my fibre connection is still not returned. My father and brother including myself all work in the telecoms industry and deal with fiber breaks on a weekly basis. A fiber break is sorted out within 48 hours. so to take 12 days and still not have the problem fixed is pathetic. At the end of the month im still expected to pay the full amount yet half the month iv had no internet.