FC
Frank C
1 reviews | Active since Jan 2019
13 Dec 2021, 23:24
SA Digital Village worst fiber company network and services
SADV in Kenmare extension 4 close to Noordheuwel. Gets switched off every night after 11 for the last 2 months. SADV can't even let their customers now what is the problem or why they doing it. It's not the client fault that the SADV build a bad and faulty network. Client's are still paying even if there is so many problems with this network. Never use these guys as fiber to the home network if you have a different option available. SADV please learn to use professional people to build your network and maintain it properly to benefit you and your clients
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SADV's replyOfficial
21 Dec 2021, 11:21Good day Frank
Thank you for bringing this to our attention, Please note are note having general outages in the area, i have checked all incidents reported in the area. Please contact your your preferred ISP for them to troubleshoot on their side. there are many things that could drop your connection, your PPPOE might not be connecting at that time which could be the ISP issue. Thank you
Thank you for bringing this to our attention, Please note are note having general outages in the area, i have checked all incidents reported in the area. Please contact your your preferred ISP for them to troubleshoot on their side. there are many things that could drop your connection, your PPPOE might not be connecting at that time which could be the ISP issue. Thank you
SADV's reply21 Dec 2021, 11:21
Official
Good day Frank
Thank you for bringing this to our attention, Please note are note having general outages in the area, i have checked all incidents reported in the area. Please contact your your preferred ISP for them to troubleshoot on their side. there are many things that could drop your connection, your PPPOE might not be connecting at that time which could be the ISP issue. Thank you
Thank you for bringing this to our attention, Please note are note having general outages in the area, i have checked all incidents reported in the area. Please contact your your preferred ISP for them to troubleshoot on their side. there are many things that could drop your connection, your PPPOE might not be connecting at that time which could be the ISP issue. Thank you