1 reviews | Active since Oct 2017
****** Account Attendent
Off all days for a company's account to reconcile accountant and suspended debts, Mr Timothy of SADV Fibre chooses Saturdays knowing fully well that the account department doesn't function on this day and a customer cannot be reconnected until Monday i.e this is a deliberate act of human wickedness let aloe in business. I was wrongfully disconnected and a member of the support managed to put me through to the accountant of SDAV by the name Timothy who resolve this issue since this disconnection was a mistake but rather than Timothy being helpful, he goes on to the rude on the phone and hangs up and refuses to reconnect me even after i sent all the receipts from the month of march till date and this is not the first time he is acting like this. Timothy, all I have to say to you is when u are working for someone, do not bring in you personal problem, attitude or ****** act to ruin a person's business and this is not the first time you are doing this with me, I will go on reporting you on any forum I can until you management gets to read and have knowledge of how you are running their company down with personal manners.
______________________________________________ TIMOTHY'S DEFENSE EMAIL -------------------------------------------- Return-Path: ********** Received: from mta1.sadv.co.za (mta1.sadv.co.za [41.222.136.37]) by mtaig-mcc01.mx.aol.com (Internet Inbound) with ESMTP id 522E ********** 8A for ********** Sat, 28 Oct 2017 07:42:38 -0400 (EDT) Received: from mxstore-corp.sadv.co.za (mxstore-corp.sadv.co.za [41.222.136.42]) by mta1.sadv.co.za (Postfix) with ESMTPS id D360741BFC for ********** Sat, 28 Oct 2017 13:42:28 +0200 (SAST) Received: from localhost (localhost.localdomain [127.0.0.1]) by mxstore-corp.sadv.co.za (Postfix) with ESMTP id CBA0B1806AA for ********** Sat, 28 Oct 2017 13:42:28 +0200 (SAST) Received: from mxstore-corp.sadv.co.za ([127.0.0.1]) by localhost (mxstore-corp.sadv.co.za [127.0.0.1]) (amavisd-new, port 10032) with ESMTP id UwkUUUVpOEMq for ********** Sat, 28 Oct 2017 13:42:27 +0200 (SAST) Received: from localhost (localhost.localdomain [127.0.0.1]) by mxstore-corp.sadv.co.za (Postfix) with ESMTP id 0DE461806CF for ********** Sat, 28 Oct 2017 13:42:27 +0200 (SAST) X-Virus-Scanned: amavisd-new at sadv.co.za Received: from mxstore-corp.sadv.co.za ([127.0.0.1]) by localhost (mxstore-corp.sadv.co.za [127.0.0.1]) (amavisd-new, port 10026) with ESMTP id sozMYn1szwRO for ********** Sat, 28 Oct 2017 13:42:26 +0200 (SAST) Received: from ltTimothy (unknown [10.10.5.25]) by mxstore-corp.sadv.co.za (Postfix) with ESMTPSA id DB ********** AA for ********** Sat, 28 Oct 2017 13:42:26 +0200 (SAST) From: "SADV Accounts" ********** To: ********** Subject: CS0076 - Before reconnecting the services. Date: Sat, 28 Oct 2017 13:42:24 +0200 Message-ID: ********** MIME-Version: 1.0 Content-Type: multipart/related; boundary="----=_NextPart_000_0009_01D34FF2.965C55F0" X-Mailer: Microsoft Outlook 16.0 Thread-Index: AdNP4cIXUfQE2YTjTXmAatobStqAtw== Content-Language: en-za x-aol-global-disposition: G X-AOL-VSS-INFO: 5800.7501/122531 X-AOL-VSS-CODE: clean Authentication-Results: mx.aol.com; spf=temperror (aol.com: while processing the SPF record for sadv.co.za we encountered a temporary error.) smtp.mailfrom=sadv.co.za; x-aol-sid: 3039ac1afd4159***d2b6c6e X-AOL-IP: 41.222.136.37 X-AOL-SPF: domain : sadv.co.za SPF : temperror
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Good day Sir,
Please can you kindly send me the proof of payment that was dated in April as this month is the month that is reflecting as unpaid.
No payment was made in April per our records.
Trust you find this in order.
Kind regards
www.sadigitalvillages.co.za | <http://www.jointhefibrehood.co.za/> www.jointhefibrehood.co.za | ********** ********** | ********** ********** | <http://www.youtube.com/channel/UCl-RS5AD4dWjawKEEzngyVg> Youtube
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PLEASE HOW IS IT POSSIBLE THAT A CUSTOMER FAILED TO PAY FOR THE MONTH OF APRIL AND MY ACCOUNT IS ONLY DISCONNECTED AFTER 6 MONTHS ON A SATURDAY, MEANING YOU ARE *********** IN YOUR LINE OF DUTY TO HAVE ALLOWED ME SKIP PAYMENT WITHOUT BEING NOTICED FOR 6 MONTH AND HAD I DISCONNUINED SERVICE WITH SADV BEFORE THIS DAY, IT MEANS I WOULD HAVE LEFT SADV IN DEBT DUE TO YOUR INCOMPETENCE. PLEASE RESTORE MY INTERNET, I DON'T OWE YOU, I HAVE SENT ALL YOUR RECEIPT AND STOP INSULTING CUSTOMERS OVER THE PHONE AND HANGING UP, YOU WILL OWN YOUR OWN BUSINESS SOMEDAY AND SOMEONE WILL DO THE SAME IN YOUR BUSINESS TO CHASE YOUR CUSTOMERS AAY.
