Poor Service, they cause huge financial losses with staff with no training. RUN!

To Each client who use SADV,

Please be fully aware, what the Employees on the phone tell you and the reality are not the same.

If your income is core income from abroad be aware that when they transfer one account to another account holder it does not run smooth at all, how the Employees informed you or sell the product don’t match.

You may as the consumer follow the processes but Technical and sales tells another story, SADV staff also ask you to call on the 30th to remind Technical about the changes.

Those calls were just a waste of money as you surprised them with the calls and they haven’t even started, one will say we created the payment profile and two days later another will say it’s still not created.

The reality is the service provider will terminate your services and although your business did all the related documents required they will still not follow the promise the staff assured you of the moment you sign a new deal and upgrade it.

I would really not recommend them at all, they are very quick to debit your account with huge fees. Which we will not pay.

SADV – Train the staff very poorly or intentionally to sell the product and when you signed the contract it all goes down the drain.

I been unable to engage with my International clients since Thursday, we did everything and crosschecked with the department at SADV to avoid any downtime.

Do not use this company if this is the sole provider and you might require this for work related mails, this will cost you huge issues and financial losses, we need to backup with Vodacom data from our phones to keep the fires from abroad under control.

Obviously we send a bad signal out to out clients abroad, it start to look like excuses, load shedding, looting in CBD’s and then a Private company SADV.

It’s just disgusting.