jR
johnathan R
1 reviews | Active since Apr 2010
11 Mar 2021, 21:03
Poor service from Sadv
Have been struggling for the last month now, app**** for upgraded line which was done but we not getting what we app**** for. First they say it's the cables then they send a tp link and say will speed up line. Now it's nearly a week we have been waiting for a technician to come and sort the problem. Been paying for something i don't have.
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Replies (2)
SADV's replyOfficial
12 Mar 2021, 12:59 Good Day Johnathan,
Thank you for your feedback above.
We will aim to improve our communications with regards to providing accurate timelines for faults where a technician needs to be dispatched to attend. We apologize for the terrible service you have experienced in the past. Please feel free to contact us at *** , we will be happy to assist you with any of your queries.
Kind Regards,
The SADV Team
Thank you for your feedback above.
We will aim to improve our communications with regards to providing accurate timelines for faults where a technician needs to be dispatched to attend. We apologize for the terrible service you have experienced in the past. Please feel free to contact us at *** , we will be happy to assist you with any of your queries.
Kind Regards,
The SADV Team
SADV's reply12 Mar 2021, 12:59
Official
Good Day Johnathan,
Thank you for your feedback above.
We will aim to improve our communications with regards to providing accurate timelines for faults where a technician needs to be dispatched to attend. We apologize for the terrible service you have experienced in the past. Please feel free to contact us at *** , we will be happy to assist you with any of your queries.
Kind Regards,
The SADV Team
Thank you for your feedback above.
We will aim to improve our communications with regards to providing accurate timelines for faults where a technician needs to be dispatched to attend. We apologize for the terrible service you have experienced in the past. Please feel free to contact us at *** , we will be happy to assist you with any of your queries.
Kind Regards,
The SADV Team
jR
johnathan R's updateReviewer Update
23 Mar 2021, 07:27So I have had no response to SADV into my matter I have even canceled my account with them and yet still no response from SADV.I will take the matter up with the OMBUDS
jR
johnathan R's update23 Mar 2021, 07:27
Reviewer Update
So I have had no response to SADV into my matter I have even canceled my account with them and yet still no response from SADV.I will take the matter up with the OMBUDS