POOR SERVICE

SADV don't have any form of client service.

It is rather pathetic. We opted for a 10mpbs UNCAPPED line. And yet the WIFI is not working because it was registered as an CAPPED plan. Last week i phoned in to log a call and they said no our plan is uncapped they will ask the accounts just to update it on their side- but under my understanding if it was done right the first time we would'nt sit with this now??!! I phone them this morning twice and they said they'll phone me back just before 10 am and its now nearly 11:30 ????

How can a UNCAPPED plan run out of GB'S????

I Hope i get compensated for all this inconvinence caused because i am loosing money as we speak and not to mention that it took your company 3 weeks to send someone out to come plug in a black box that took nearly 5 min!!!

IM SO DISGUSTED !!