Poor service and customer support

I have received No support from SADV with regards to my fibre request. Multiple tickets have been raised with no support given. Over a week I have been waiting for a technician to splice my cable and I have received no communication.

The consultants are impossible to get hold of with zero communication via email as well.

One technician arrives unannounced with the incorrect tools, rude and unprofessional and thereafter you are left waiting and not knowing what’s going on. All I need is for my cable which is already installed to be spliced yet a week has passed and No One has contacted me.

The service provided is unacceptable and honestly pathetic.

I would not recommend SADV to any complex or organisation.