POOR Service.

This is the WORST EVER service received in a very long time. SADV is full of empty promises. not delivering on their promises or timelines. Yesterday 28 June 2018 your operations people confirmed our complex in Wilgeheuwel will go live today 29 June 2018 and we can expect the ONT boxes to be installed and our service providers will then make contact with us to get us up and running. I have just be informed by another SADV agent in operations that “SORRY you can only expect to go live mid to end of July-possibly. We can not be sure exactly when!!!!! This is absolutely absurd.!!!!! I have been speaking to your offices at least 3 times a week in the last 4 Weeks and every time there is another story. They never have a manager or project manager available to give feedback or reply or call back, They always either on site or sick or NOT AVAILABLE. I rely on the internet and fast speed for my income and have been loosing on time down not being able to do my job. DATA from other places like VODACOM is costing me a fortune and not adequate with speed. I have never had this problem with VUMATEL at my previous place. You don't even reply or give feedback to your service providers. Nor do you even bother to communicate with a customer or return their calls. I will appreciate it if a manager or project manager can give me a call and tell me exactly what the problems are and how long this will still go on.