SN
Sifiso N
1 reviews | Active since Feb 2012
16 Nov 2020, 17:51
Poor customer service , unresponsive
This is really a horrible ISP with little responsibility towards Customers. My internet has been off at the William for several days now. I haven’t been having internet for a week now and no one has come to fix the issue after countless phone calls and emails.
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Replies (1)
SADV's replyOfficial
17 Nov 2020, 16:47 Good day Mr. Sifiso Please accept our sincere apologies for the inconvenience you may have experienced, Kindly note that Vumatel has acquired SADV infrastructure from the 1st of April 2020. As per our telephone conversation, our FNO Vumatel is currently experiencing technical problem on the network and they are working hard to resolve it. Please feel free to contact us at ***, we will be happy to assist you with any of your queries.
Kind Regard
SADV Team
Kind Regard
SADV Team
Best regards,
SADV's reply17 Nov 2020, 16:47
Official
Good day Mr. Sifiso Please accept our sincere apologies for the inconvenience you may have experienced, Kindly note that Vumatel has acquired SADV infrastructure from the 1st of April 2020. As per our telephone conversation, our FNO Vumatel is currently experiencing technical problem on the network and they are working hard to resolve it. Please feel free to contact us at ***, we will be happy to assist you with any of your queries.
Kind Regard
SADV Team
Kind Regard
SADV Team
Best regards,