MF
Meryl F

1 reviews | Active since Dec 2022

29 Dec 2022, 14:57

PATHETIC SERVICE - WOULD NOT RECOMMEND

My wifi was disconnected and I made a manual payment yesterday afternoon as they were not able to deduct my payment nor could I do an online payment. It has been more than 24 hours since I have made the payment but I still have no wifi. I have called the call centre number and the number doesn't exist. I have whatsapped them and they don't respond, I have emailed them and still no response for 2 days. I still have no service and I need to work. It is affecting m,y productivity. PATHETIC SERVICE

0
Replies (2)
MF
Meryl F's update29 Dec 2022, 16:14
Reviewer Update
My issue is still not resolved. They just emailed me to say they are busy resolving it. But no turnaround time and no phone call. Still no service.
MF
Meryl F's update29 Dec 2022, 16:26
Reviewer Update
My problem is still not sorted, I have lost a whole 2 days' work because of this. SORT THIS OUT ASAP!!!!!!!!!!!!!!!!
Nobody has even called or emailed me. Only auto response.