Pathetic service from SADV

This is the worst company to deal with. The worst is we didn't even choose them they bought over MKonnekt and we had intermitten internet issues since Oct 2020. Our Fibre went down last week Saturday it's been a week without any internet and no communication has been sent. You phone *** and nothing happens. I emailed *** and no one gets back to you. Then I left a message on their website and then I got a phone call from Saheel. We told him we want to cancel our contract and he said he will arrange that for us. BUT you need to give 30 days notice which means I will have to go without internet for a month. I'm beyond irritated. You are truly one of the most pathetic service providers in this country. The account is in my mom's name who is a pensioner. I want a solution today.