RM
Razeen M
1 reviews | Active since Mar 2021
02 Mar 2021, 07:50
Pathetic service
This company is pathetic. At least twice a week I am left without internet. When I call the *** number I wait for minimum 30min before I can talk to a human. My router never connects after a power interruption and I have to keep calling them to fix it. Every month I pay with no issues but when i have a problem then i have to wait forever to get it fixed. I asked for a call to be logged for my router but never received a call number
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Replies (1)
SADV's replyOfficial
04 Mar 2021, 09:27 Good day Razeen
Thanks for reaching out to us about this.
Please accept our sincere apologies for the inconvenience you may have experienced, we really appreciate your patience and understanding.
As per our conversation, we have implemented a solution to rectify your connection issues. We will be in contact with you to keep you updated.
Please feel free to contact us at *** , we will be happy to assist you with any of your queries.
Kind Regard
SADV Team
Thanks for reaching out to us about this.
Please accept our sincere apologies for the inconvenience you may have experienced, we really appreciate your patience and understanding.
As per our conversation, we have implemented a solution to rectify your connection issues. We will be in contact with you to keep you updated.
Please feel free to contact us at *** , we will be happy to assist you with any of your queries.
Kind Regard
SADV Team
SADV's reply04 Mar 2021, 09:27
Official
Good day Razeen
Thanks for reaching out to us about this.
Please accept our sincere apologies for the inconvenience you may have experienced, we really appreciate your patience and understanding.
As per our conversation, we have implemented a solution to rectify your connection issues. We will be in contact with you to keep you updated.
Please feel free to contact us at *** , we will be happy to assist you with any of your queries.
Kind Regard
SADV Team
Thanks for reaching out to us about this.
Please accept our sincere apologies for the inconvenience you may have experienced, we really appreciate your patience and understanding.
As per our conversation, we have implemented a solution to rectify your connection issues. We will be in contact with you to keep you updated.
Please feel free to contact us at *** , we will be happy to assist you with any of your queries.
Kind Regard
SADV Team