Pathetic Service

Our fiber has been off since the 12th of December. I have reported this so many times already and all you get is that they are working on the problem and then that is the last you hear for anyone. SADV couldn't care less if we are sitting without Fiber. Vodacom couldn't even care any less. We just have to pay our R800.00 per month whether we have got the service or not. Seems like every where today in SA a person gets the same service from large companies BEING NO SERVICE. I can't believe the problem has been now for 21 day and is still not resolved.