Non existent service!!!

Good day Marius, we cannot apologize enough for the delay! Our site was still in the build process when orders were placed, so upon go-live, so we had a backlog of orders to install. Unfortunately, although you were due to be installed last week, the rain caused major delays, as no installs could be done. However, our scheduling team has assured us that you will be contacted today to reschedule the installation, so it happens before Wednesday. Should you need any other assistance, please let us know via ***.