No service / connection

My work is being affected by this. If my services are not restored today please cancel the subscription

Can I please get a response, the person I’m dealing with on email has no sense of urgency. I have waisted the whole day and missed work

Email please

I have been replying since 1pm and there is no response.

This is really annoying.

This is really annoying, I lost the whole day of work yesterday. I have been sending you guys emails instead the only feedback I get is that my ref number is updated without any resolution. If my services are not active by 10am please cancel the subscription I don’t need such incompetence. There is loads of service providers out there. The only statement I get showed I was owing 782.20 which was paid and now I am sent a statement that I have never seen before. Please don’t make your problems mine. I need my services active in the next hour. If not I will keep posting your incompetence on all social media.

Why are you guys replying in private, be transparent so people can see what’s we dealing with here.

Now I have 3 different ref number for the same issue. I called and no one could assist and the person I deal with here in hello peter and on emails are the most *********** people. This clearly shows how the whole company is so not focused on customer service. 30min to restore my service, if not please cancel I’m done with this nonsense

Only tried once and I said last I am reachable on email and no one sent an email

This person has been ignoring my emails. Renate Erdmann. I said if my services are not active by 10am please cancel and guess what, from 8am I haven’t been getting any response or resolution. You guys are seriously pathetic!!! I posted on Twitter and heading to Facebook now