No service
Waited 3 months for installation, finally got the installation on Friday the twenty third, tech advised that I can connect my pc via cable. There was no connection. I phone and was told that I should wait for router. Took another day of on Tuesday router arrived the installer said the problem is with sadv. Called sadv was told I'll sorted by Wednesday, no one came, I called them again was told Thursday... Today, nothing again. Called them again and was told Friday. I have given up in Vox and sadv. Sad thing is I got a call to rate the sadv and Vox from ask Africa. How do you think I rated them
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Replies (3)0
Replies (3)'s updateReviewer Update
30 Aug 2019, 18:21Again today I get a call saying tomorrow.
Let me guess tomorrow story will be the say as the past 4 days. Tomorrow then tomorrow then tomorrow then tomorrow, I am disgusted by the service honestly. I will not recommend anyone to sign up with sadv. Always promising what they can't deliver
Let me guess tomorrow story will be the say as the past 4 days. Tomorrow then tomorrow then tomorrow then tomorrow, I am disgusted by the service honestly. I will not recommend anyone to sign up with sadv. Always promising what they can't deliver
's update30 Aug 2019, 18:21
Reviewer Update
Again today I get a call saying tomorrow.
Let me guess tomorrow story will be the say as the past 4 days. Tomorrow then tomorrow then tomorrow then tomorrow, I am disgusted by the service honestly. I will not recommend anyone to sign up with sadv. Always promising what they can't deliver
Let me guess tomorrow story will be the say as the past 4 days. Tomorrow then tomorrow then tomorrow then tomorrow, I am disgusted by the service honestly. I will not recommend anyone to sign up with sadv. Always promising what they can't deliver
's updateReviewer Update
31 Aug 2019, 08:39thank you, at least i have been heard
's update31 Aug 2019, 08:39
Reviewer Update
thank you, at least i have been heard
SADV's replyOfficial
02 Sept 2019, 08:44Good day Keitumetse, we cannot apologise enough for the delay in getting you up and running. Our team confirmed this morning that everything is optimal from our end - meaning that the fibre is in working condition and we are learning your ISP router's MAC address.
SADV's reply02 Sept 2019, 08:44
Official
Good day Keitumetse, we cannot apologise enough for the delay in getting you up and running. Our team confirmed this morning that everything is optimal from our end - meaning that the fibre is in working condition and we are learning your ISP router's MAC address.