RP
Rehan P
1 reviews | Active since Apr 2014
04 May 2019, 06:27
No service
Really can't say they have bad service because there is a total lack of it. Shaun Barkhuizen has no Idea what he is doing. They were late by 4 Months to install the fibre and once it was installed it is slower than LTE and I am getting 5Mbps out of a 20 Mbps line. Tried to upgrade the line and was told I can't and I have to wait for another 30days to be able to do it. No support what so ever, no replies from facebook nothing
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SADV's replyOfficial
06 May 2019, 17:03Hi Rehan, please send us your ticket numbers of your query with our support team. Unfortunately, our social media team can only escalate issue but we do not deal with the device connections. If you send us your support ticket numbers, we will escalate to our support manager to investigate.
Best regards,
SADV's reply06 May 2019, 17:03
Official
Hi Rehan, please send us your ticket numbers of your query with our support team. Unfortunately, our social media team can only escalate issue but we do not deal with the device connections. If you send us your support ticket numbers, we will escalate to our support manager to investigate.
Best regards,