NO service
I had my fibre installed on 19 March 2019, it has not been made live or handed over to MWEB, this is the third week now with no service, I don't know what the problem is and I have called on numerous occasions, got a ticket #61688, I get told someone will call me back.... haha, I got a response finally via messenger saying they will follow up. I gave notice on my previous service provider and have since been switched off, now I must use my mobile data to run my business, about time you upped your game!!
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Replies (2)'s updateReviewer Update
09 Apr 2019, 21:35Mt fibre problems were sorted out this evening when three vehicles arrived after 6pm and traced the fault and waited until my ONT device was configured and working, thank you.
's update09 Apr 2019, 21:35
Reviewer Update
Mt fibre problems were sorted out this evening when three vehicles arrived after 6pm and traced the fault and waited until my ONT device was configured and working, thank you.
SADV's replyOfficial
10 Apr 2019, 14:17Hi Anthony, we are glad to hear that your fibre issues have been resolved and that you are up and running. Should you need anything further, please let us know.
Best regards,
SADV's reply10 Apr 2019, 14:17
Official
Hi Anthony, we are glad to hear that your fibre issues have been resolved and that you are up and running. Should you need anything further, please let us know.
Best regards,