No response after two months
<p>Our complex gave the fibre contract to SADV. We signed up early September and have been waiting ever since to get the fibre installed.</p> <p> </p> <p>Calls to their office always lead to "she is not in right now" or "a technician will call you". We tried an alternate route via CISP and they have not been able to get a response from SADV either.</p> <p> </p> <p>Truly a terrible company. You have to beg them to take your money and provide you with any kind of service. Well, we're tired. How can you not respond to clients after almost two months even if it is just to say "hey, sorry, we've got a massive backlog and can only help you out in six month's time"?</p> <p> </p> <p>Pathetic.</p>
Dear Andre,
I am the Marketing Manager and I would love to contact you, but I cannot find an email with your name and surname in our entire *** and *** mailboxes. I also cannot find your name on our customer list. as you did not provide a contact number, estate name or email address please will you email your details to me so that we can resolve your issues and I can have a better understanding of the situation.
My email is ***.
Thank you
Best regards,
Dear Andre,
I am the Marketing Manager and I would love to contact you, but I cannot find an email with your name and surname in our entire *** and *** mailboxes. I also cannot find your name on our customer list. as you did not provide a contact number, estate name or email address please will you email your details to me so that we can resolve your issues and I can have a better understanding of the situation.
My email is ***.
Thank you
Best regards,
Hi,
The application was done by my girlfriend. I'll send you an email now. Thanks for replying.
Hi,
The application was done by my girlfriend. I'll send you an email now. Thanks for replying.
Thank you for setting this in motion. Fibre was installed and working.
Thank you for setting this in motion. Fibre was installed and working.