RB
Riaan B
1 reviews | Active since Apr 2011
03 Dec 2018, 09:05
NO INTERNET SA Digital Villages giving me the run around
I have been without Fibre (internet) since 22 November 2018 SADV's contractors keep blaming the previous company for messing up the initial fibre cable installations.So they had to re-splice all the wiring , and , and .and .NOT my problem. I want my internet connectivity up and running today. STOP making excuses.. Request no's 33792 / 33632 / 32451 / the list goes on and on....
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SADV's replyOfficial
08 Jan 2019, 09:18Hi Riaan, we are terribly sorry to hear of the inconveniences caused by the maintenance and repairs that affected some of the areas. We were aware that there was a network issue and so we sent teams in to rectify the issues ASAP. This maintenance ran from November into December and all areas are up and running now. Please let us know if your services are still not up, so we can escalate the issue for you. You can either log a ticket with our support team - *** or email our team directly on ***.
SADV's reply08 Jan 2019, 09:18
Official
Hi Riaan, we are terribly sorry to hear of the inconveniences caused by the maintenance and repairs that affected some of the areas. We were aware that there was a network issue and so we sent teams in to rectify the issues ASAP. This maintenance ran from November into December and all areas are up and running now. Please let us know if your services are still not up, so we can escalate the issue for you. You can either log a ticket with our support team - *** or email our team directly on ***.