No feedback, bad service and still no internet connection

On 02 April 2020 a fiber connection problem occurred from SADV. Some of my neighbors also expressed this problem. Level 7(my internet provider) logged the problem with SADV.

On the morning of 03 April a SADV technician arrived on site(Highveld estate 43) There was a major problem at that stage. Everyone was disconnect.

The technician fixed that problem but some of us was still disconnected. The guy started to test from adress to adress. At 2:41 the technician left without finishing the job. Myself and 6 other lines was still down.

This is unacceptable to leave a job without finishing.

Our estate manager contacted management of SADV and reported the issue after the technician decided to leave.

On 03 April 3:51 I'm still sitting with no internet access or any feedback from SADV. This is the worst internet-infrastructure provider I've ever dealt with. I will not recommend SADV to anyone.