RZ
Rickert Z
1 reviews | Active since Nov 2014
01 Jul 2019, 12:03
NO communication/Bad service
Bad service from SADV. Our complex decided to make use of SADV to install optic fibre in our complex.Well it has been more than a year and only 4 units has been activated.Spoke to them multiple times to find out what is the hold up and no answer can be supp****.The last gentlemen told me first come first serve, so I guess If you are not intending to use SADV as you supplier then you will not be supp**** with fibre from them.
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SADV's replyOfficial
12 Aug 2019, 08:54 Hi Hanlie, we are truly sorry to hear that we have let you down with regards to your installation. Unfortunately, your review did not pull through to our main page until we noticed * different pages of reviews. However, I can tell you that your complex was only live recently and we schedule according to a first order place, first install process. So we queue the orders according to when we received them and install accordingly. We can see on our system, however, that you were installed and activated in mid-July. Please let us know if there is anything else we can assist with.
SADV's reply12 Aug 2019, 08:54
Official
Hi Hanlie, we are truly sorry to hear that we have let you down with regards to your installation. Unfortunately, your review did not pull through to our main page until we noticed * different pages of reviews. However, I can tell you that your complex was only live recently and we schedule according to a first order place, first install process. So we queue the orders according to when we received them and install accordingly. We can see on our system, however, that you were installed and activated in mid-July. Please let us know if there is anything else we can assist with.