PN
Paul N
1 reviews | Active since Aug 2021
31 Aug 2021, 16:39
Nightmare customer experience with an ISP.
The worst service ever. How this company is in business is an absolute mystery, but considering you can'y get hold of anyone perhaps they're hoping that people will just give up and keep paying. This is a rare occasion where I feel like it is my responsibility to warn other people before they sign up. PLEASE DON'T GO ANYWHERE NEAR THIS ISP!
Helpful (0)
Replies (3)0
Replies (3)
SADV's replyOfficial
01 Sept 2021, 00:12Good evening Paul
Thank you for taking your time and write to us
Please note i have made arrangements for one of our agents to contact you in the morning
Kindly accept our apology for the late respond, Your services has been restored
Thank you^^Tumi
Thank you for taking your time and write to us
Please note i have made arrangements for one of our agents to contact you in the morning
Kindly accept our apology for the late respond, Your services has been restored
Thank you^^Tumi
Best regards,
SADV's reply01 Sept 2021, 00:12
Official
Good evening Paul
Thank you for taking your time and write to us
Please note i have made arrangements for one of our agents to contact you in the morning
Kindly accept our apology for the late respond, Your services has been restored
Thank you^^Tumi
Thank you for taking your time and write to us
Please note i have made arrangements for one of our agents to contact you in the morning
Kindly accept our apology for the late respond, Your services has been restored
Thank you^^Tumi
Best regards,
PN
Paul N's updateReviewer Update
01 Sept 2021, 07:50Morning Tumi,
No you are incorrect. After nearly 5 hours on the phone with SADV my service is still not restored and I am still unable to do my job from home. This is after SADV terminates my service without warning after removing my debit order details from the system.
Not even the staff at SADV with access to the systems are able to tell me when my wifi is active.
So this morning I am back on the phone again.
This is an absolute joke.
Paul
No you are incorrect. After nearly 5 hours on the phone with SADV my service is still not restored and I am still unable to do my job from home. This is after SADV terminates my service without warning after removing my debit order details from the system.
Not even the staff at SADV with access to the systems are able to tell me when my wifi is active.
So this morning I am back on the phone again.
This is an absolute joke.
Paul
PN
Paul N's update01 Sept 2021, 07:50
Reviewer Update
Morning Tumi,
No you are incorrect. After nearly 5 hours on the phone with SADV my service is still not restored and I am still unable to do my job from home. This is after SADV terminates my service without warning after removing my debit order details from the system.
Not even the staff at SADV with access to the systems are able to tell me when my wifi is active.
So this morning I am back on the phone again.
This is an absolute joke.
Paul
No you are incorrect. After nearly 5 hours on the phone with SADV my service is still not restored and I am still unable to do my job from home. This is after SADV terminates my service without warning after removing my debit order details from the system.
Not even the staff at SADV with access to the systems are able to tell me when my wifi is active.
So this morning I am back on the phone again.
This is an absolute joke.
Paul
PN
Paul N's updateReviewer Update
01 Sept 2021, 08:08And what a surprise, 29 minutes holding and supposedly "first in line" only to be bumped to the back of the queue.
That's over 300 minutes of wasted time dealing with this useless operation called SADV.
That's over 300 minutes of wasted time dealing with this useless operation called SADV.
PN
Paul N's update01 Sept 2021, 08:08
Reviewer Update
And what a surprise, 29 minutes holding and supposedly "first in line" only to be bumped to the back of the queue.
That's over 300 minutes of wasted time dealing with this useless operation called SADV.
That's over 300 minutes of wasted time dealing with this useless operation called SADV.