AV
Armandt V

1 reviews | Active since Feb 2022

01 Feb 2022, 20:41

LIERS WILL KEEP LYING - ******** Mentality

(Due process to follow) From no communication from ANYONE. Not an email, call back (Don't bother with their so-called Voicemail service), Service that is poor to non-existent. Not to mention the pure incompetence, inexperienced and arrogant Johann Bekker who's the so-called Head of Customer Operations. Some digging revealed that he's not only unqualified nor have any experience except a Year at SADV to lead one to believe that he should stick to managing his own home.

After immediate cancellation and confirming in writing numerous time that no debit order will go through on my account to which I found myself **** TO AGAIN like time and time and time before that as the debit order indeed went through.

Do us as South Africans and our already fragile infrastructure and CLOSE DOWN!. You are a total Joke, locally and abroad. Incompetency, lacking skills in proper communication and service delivery to be totally ashamed of. I don't want to even mention the main providers like e.g. Vumatel who keeps getting thrown under the bus when SADV is at fault.

Man up, get honest, gain knowledge of your field, know what your duties within the company are and excel in that. We even had an open table discussion which also questions the upper management's internal policies regarding staff lapses....but my observation led me to believe that there is just one policy...Lock/Force FTTH subscribers to make use of SADV and obliterate every single one's trust, jobs, and experience.

You all are entitled to one thing.... Being embarrassed and totally ashamed.

You all are a Walking Talking horrible joke.

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