HJ
Hendrik J

1 reviews | Active since Jan 2021

21 Jan 2021, 16:44

Internet down

Internet has been down for no apparent reason. And now your phone line is not working. No easy way to contact SADV.

I hope you understand by not providing stable internet you are messing with people's livelihoods. If it is down in an area, inform them. Make it easier to contact you.

I have no idea why my internet is just down all of a sudden

0
Replies (1)
SADV
SADV's reply22 Jan 2021, 10:28
Official
 Good day Hendrik 

We have experienced severe outages and we have been able to restore connectivity to the majority of our customers.

Vumatel is still investigating isolated incidents where connectivity is not restored yet, we have no ETA as yet but we'll continue to keep you updated as we progress.

We apologize for any inconvenience caused and thank you in advance for your patience while we work on getting you up and running as soon as possible.

Kind Regards
SADV Team