SW
Susan W
1 reviews | Active since Sept 2019
13 Sept 2019, 13:24
Internet always down
I would NOT recommend them to anybody. Our internet goes down for days at a time here in Neville road Brackendowns. It has been down for 36 hours now and there support department says that someone is only on there way now after we have been submitting tickets from the time it went down. I am trying ro run a business and my son has a gaming competition this weekend and we cannot be without internet but when you email support they just dont care
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SADV's replyOfficial
16 Sept 2019, 09:55Good day Susan, we cannot apologise enough for the downtime, lack of communication as well as the inconvenience caused throughout this process. We do believe that your services were restored over the weekend? Please let us know if there is anything else our team can assist with?
Best regards,
SADV's reply16 Sept 2019, 09:55
Official
Good day Susan, we cannot apologise enough for the downtime, lack of communication as well as the inconvenience caused throughout this process. We do believe that your services were restored over the weekend? Please let us know if there is anything else our team can assist with?
Best regards,